By Queen Nwabueze
To this straight-to-the-point question: Is it really important to measure public relations effectiveness? The answer is: Very yes! You must be able to quantify all your PR efforts in real terms. Why? You need to gird yourself with some insight to enable you improve future PR campaigns, at least. Your brand needs it now.
Overall, you’d be doing your business capital a great disservice if you refuse to measure PR output, outcomes, and ultimately the ROI. Every stakeholder of your brand – consumers, employees, suppliers, investors, partners, regulatory authorities, host communities, media – has an opinion. Interestingly, the way they feel about your brand will influence their attitude towards your reputation and business overall.
It’s real. You cannot continue to invest considerable time and money into PR campaigns without bothering to find out if all your public relations outreaches are successful or even a big fail.
Here are 5 benefits in it for you if you take up the mantle of measurement to check what you’ve been doing, PR-wise:
- Measuring PR will help you demonstrate whether your campaign overarching goal, objectives, and agreed deliverables were achieved or not.
- PR measurement will help you to look beyond mere outputs and measure outtakes and outcomes of your campaign. That is, what actions did your audience take after they received your message?
- Evaluating your PR campaign efforts will help you know what tactics worked and didn’t work. This will also help you retool as well as stick to what works.
- You would be able to avoid vain metrics and measure relevant KPIs impacting your bottom line if you’d always find out your PR results.
- To help you put in place both a proactive and reactive crisis management plans, measure all your PR efforts.
Truly, your business (whether big or small) relies on its reputation quotient to thrive. To record high quotients, you need professional PR insights and analytics services provider to help you gauge strengths and weaknesses.
https://www.linkedin.com/pulse/5-amazing-benefits-public-relations-measurement-nwabueze-anipr/?trackingId=D%2F2kfHiBPlwEJKwLAMrDkA%3D%3D